Couple whose dogs were rescued from hot care by police caught on camera ‘taking tips left for staff’

Did you see the rescue or do you know owners of the vehicle?

Get in touch at henry.martin@mailonline.co.uk 

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A couple who were filmed confronting police officers as they smashed their car window to rescue dogs from the sweltering vehicle have also been caught on CCTV stealing tips from a seafront café on the same day.

In footage obtained by MailOnline, the couple can be seen appearing to take the cash left for staff – after demanding a refund on the food they had eaten – from a family-run cafe. 

In a second video recorded nearby later on in the day, the pair were filmed by witnesses as they returned to find police smashing the windows of their car to rescue dogs left inside in cages on what was the second hottest day of the year. 

The RSPCA told MailOnline the temperature inside of the car could have reached up to 117F. 

Staff at Carats Café and Bar in Southwick, near Brighton, shared the footage of the couple in a bid to identify them after they were caught helping themselves to the cash.

The team described the theft, which took place shortly before midday on Saturday, as ‘unfair and completely unacceptable’ and said the man and woman had received a full refund after ordering two breakfasts because they complained they were unsatisfactory.

It wasn’t until management later checked the CCTV that they realised the couple had appeared to take coins from the tip jar and had also not paid for drinks which had been taken from fridges next to the counter. 

In separate footage which was filmed by a bystander hours later, police officers smashed their way into the black vehicle belonging to the same couple on Brighton seafront after concerns were raised about the dogs inside.

Speaking to MailOnline, café manager Zoe Kibble said: ‘They came to the till and ordered two breakfasts and while the member of staff was distracted, they just opened the fridge next to the counter and helped themselves.’

Sussex Police did not respond to MailOnline when asked if the couple would face charges for theft. 

Sources told MailOnline that the family – the mother, father, and two sons aged around nine and six – had been on the pier having parked up outside Sealife a short while beforehand. The father became infuriated with police as they tried to give him a verbal warning, it was claimed. 








A couple helped themselves to the tip jar at a café in Southwick, near Brighton, before complaining about food and receiving a full refund. Hours later, police smashed into the couple's car to rescue their two dogs who were found sweltering inside

A couple helped themselves to the tip jar at a café in Southwick, near Brighton, before complaining about food and receiving a full refund. Hours later, police smashed into the couple's car to rescue their two dogs who were found sweltering inside

A couple helped themselves to the tip jar at a café in Southwick, near Brighton, before complaining about food and receiving a full refund. Hours later, police smashed into the couple’s car to rescue their two dogs who were found sweltering inside

The woman was caught on camera stealing coins from the tip jar

The woman was caught on camera stealing coins from the tip jar

This woman was caught on camera stealing coins from the tip jar at Carats Cafe and Bar in Southwick

This woman was caught on camera stealing coins from the tip jar at Carats Cafe and Bar in Southwick

The woman can be seen taking coins out of the tip jar while staff are busy at Carats Café and Bar in Southwick, near Brighton

The owners of a vehicle confronted police officers after they were forced to break into the car to rescue a beagle and another dog who had been left unattended inside while temperatures reached 75F on a scorching hot day on Brighton seafront

The owners of a vehicle confronted police officers after they were forced to break into the car to rescue a beagle and another dog who had been left unattended inside while temperatures reached 75F on a scorching hot day on Brighton seafront

The owners of a vehicle confronted police officers after they were forced to break into the car to rescue a beagle and another dog who had been left unattended inside while temperatures reached 75F on a scorching hot day on Brighton seafront








It was at this point that the video footage shows the woman steal several one and two pound coins from the tip jar at the counter.

Ms Kibble continued: ‘They sat down, for their breakfasts and ate most of them before complaining to the manager who was working at the time. They said there was some hair in one and complained about the other as well.

‘We don’t get many complaints so we just offered a full refund. The manager noticed there were drinks on the table that weren’t in the same order but at the time assumed they had been paid for separately.’

Staff went back to check CCTV to see if the drinks had been bought but at no time on the security cameras could they be seen paying for them.

Ms Kibble, who has worked at Carats for three years, estimates in total the couple cost the café £100, with the cost of the two breakfasts, the drinks and the tips that were taken.

Describing the team’s disappointment, she added: ‘We take on young people and it’s going to have a knock on their confidence.

‘They’ve worked hard for their tips on a really busy, hot weekend so for them to be told their food isn’t good enough and have their tips taken from them is just not on.’

Ms Kibble says the unpleasant incident is a rare occurrence at the popular seafront eatery and that it is thought the couple were from out of the area.

Prior to their appeal today, footage had already been shared of police breaking into the couple’s car to rescue two dogs who had been left in sweltering heat only for the man and woman to complain about the damage. 

Pictured: the owners returned to the car and asked the police officers why they had smashed their vehicle's back window

Pictured: the owners returned to the car and asked the police officers why they had smashed their vehicle's back window

Pictured: the owners returned to the car and asked the police officers why they had smashed their vehicle’s back window

This is the moment the officers were smashed the window to rescue a beagle and another dog who had been left alone inside

This is the moment the officers were smashed the window to rescue a beagle and another dog who had been left alone inside

This is the moment the officers were smashed the window to rescue a beagle and another dog who had been left alone inside

One officer attempted to use his baton before resorting to a glass punch to break the window to let fresh air into the vehicle

One officer attempted to use his baton before resorting to a glass punch to break the window to let fresh air into the vehicle

One officer attempted to use his baton before resorting to a glass punch to break the window to let fresh air into the vehicle

Officers said the beagle and another dog looked instantly relieved when they had fresh air and water after the rescue on Brighton seafront, where temperatures reached 75F (24C) on Saturday.

Video shows one officer using his baton to smash the back window of the black vehicle as the owners rushed back to the scene in horror.

The woman can be heard saying ‘you broke my window out’ as the car alarm goes off.

Another officer can be heard responding to the woman, saying: ‘It’s a hot day. You shouldn’t be leaving the dog in the car in this weather.’

A crowd of beach-goers gathered to watch the dramatic rescue unfold on Brighton seafront.

One witness told MailOnline: ‘The police were called by a member of the public who noticed the dog in the car.

‘The police attempted to contact the owner of the vehicle but they failed. This is when they attempted forceful entry to stop the risk to the pups from the heat.

‘First the PC attempted to use his baton but this failed. Then he used a glass punch four times and the window smashed.

The officer smashed the window which had been left slightly open but the car was not in shade and the two dogs were inside

The officer smashed the window which had been left slightly open but the car was not in shade and the two dogs were inside

The officer smashed the window which had been left slightly open but the car was not in shade and the two dogs were inside

Police officers said the dogs looked relieved once they had fresh air and water after the dramatic rescue in front of a crowd

Police officers said the dogs looked relieved once they had fresh air and water after the dramatic rescue in front of a crowd

Police officers said the dogs looked relieved once they had fresh air and water after the dramatic rescue in front of a crowd

What should you do if you see a dog in a car during hot weather? 

The RSPCA says you should try and establish if the dog is showing any signs of heatstroke such as heavy panting or drooling.

Other signs of heatstroke include lethargy and vomiting.

If the dog is showing signs of heatstroke, the charity says dial 999 immediately.

If police are unavailable and the situation becomes critical, you must be careful before taking the decision to smash the window as this could be considered criminal damage and you may have to defend your actions in court.

Make sure you tell the police what you intent to do and why.

Take pictures or videos of the dog and the names and numbers of witnesses to the incident. 

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‘Then he used the baton to remove the window. I think the driver had some tint film in the window so it smashed but stayed in the same place.

‘A member of the public then gave the PC some water for the dogs (who never left the car).

‘The owner came back clearly agitated with their window being smashed and because there was a crowd.’

Another witness said the owners appeared unaware of the dangers posed to animals left in hot vehicles. 

The witness, who said the dogs were ‘panting solidly’ told the Sun: ‘Where they had parked there is just no shade. 

‘At first it was ‘what the f*** are you doing, why did you break my car window? I was only gone for 10 minutes’.

‘The bloke obviously thought he was completely in the right. He didn’t really seem to have much empathy.’

The RSPCA says that, despite the common belief it is OK if windows are open or the car is in shade, dogs should never be left alone in vehicles during hot weather.

The charity says a car can become as hot as an oven very quickly, even when it doesn’t feel that warm.

When it’s 22 degrees, in a car it can reach an unbearable 47 degrees within the hour and a dog in these conditions could be susceptible to heatstroke.

Launching their Dogs Die In Hot Cars campaign, RSPCA dog welfare expert Dr Samantha Gaines said: ‘We know families love their pets and want to keep them close but, sometimes, it may be safer to leave your four-legged friends at home.

‘Dogs can suffer from heatstroke during hot weather and this can be extremely dangerous, and even prove fatal.

‘We’re calling on pet owners to put the welfare of their dogs first this summer. If you’re heading out and about then consider whether your pet may be happier in the cool at home, only walk them during the cooler hours of the day, and never leave your dog in a car unattended on a warm day.’

A spokesman for Sussex Police said: ‘We were called about two dogs left locked inside a car in the heat of the day Saturday on Madeira Drive, Brighton.

‘Police officers attended and tried to get a contact number for the owners of the car but were unable.

‘Officers had no choice but to smash the side window to gain access and a kind member of the public donated a bottle of water.

‘The owners were given strong words of advice on returning to the car a short time later.

‘The dogs, who were much improved after fresh air and water, were left with the owners.

‘Dog owners should never leave a dog alone in a car on a warm day. If you see a dog in distress in a hot car, dial 999.’

Did you see the rescue do you know the owners? Email katie.feehan@mailonline.co.uk 

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