Passengers flying into Heathrow from red list countries are being forced to sit with arrivals from safer nations amid mounting concerns that UK airports are turning into ‘super spreaders’.
Travellers are being crammed into queues with no social distancing from other passengers upon arrival, and have called the situation so ‘crazy’ and ‘mad’ that Covid documents are not being checked properly.
Holidaymakers leaving Heathrow have admitted they are flying to amber list destinations in defiance of Boris Johnson’s muddled Cabinet as the Government sows confusion over global travel advice. While some ministers have cautioned against any travel at all, others have said flying overseas is just guidance, not law.
Sierra Leone national Alusine Jalloh, 40, flew in to Heathrow Terminal 2 this morning from Sierra Leone, which is on the amber list, via Paris. He told MailOnline today: ‘It was crazy.
‘A lot of people were stressing because they didn’t have the passenger locator form when we arrived in Paris. Some of them didn’t even have £170 to spend, so they had to go back [to Sierra Leone] – it was chaos.
‘There were long queues and everyone was scrambling to fill out their forms and pay the money. From what I could see passengers from amber list countries and red list countries are being treated the same. I transferred in Paris so I could definitely have been on the plane with people from green list countries.’
Heathrow mothballed Terminals 3 and 4 last year in a bid to save money due to the economic hit inflicted during the pandemic, meaning all arrivals are currently piling into the same lines at 2 and 5.
Border sources have said they are ‘struggling’ to cope with the influx of passengers and managing the queues in a Covid-secure way – and warn that the crisis will only get worse as the number of flights increases.
A blame game has now ensued, in which Heathrow has blamed Border Force for the chaos while Downing Street and the Home Office said airports are responsible for managing queues in a Covid-secure way.
The Government is also coming under pressure from Labour to toughen up the UK border after it emerged that more than 100 direct flights from India have landed in Britain since the Covid-ravaged Asian nation was placed on the banned list of travel destinations three and a half weeks ago.
Downing Street was accused of sowing even further confusion today after education minister Gillian Keegan told travellers not to fly to amber list Spain – but admitted that flying to Europe was not illegal.
The contradictory messages left beleaguered travel chiefs begging for clarity, with hundreds of flights to amber countries having already left the UK and demand for foreign breaks shooting through the roof.
As the Government was accused of dithering and a farrago of indecision, it also emerged:
- Spanish and Greek tourism chiefs called for their island regions to be treated separately to the mainland;
- The Army will seek to discipline soldiers who refuse to have a coronavirus jab;
- Virus deaths hit their lowest level in more than eight months, with twice as many people now dying from flu;
- The figures raised hopes that Boris Johnson could soon declare that lockdown curbs will end in June;
- However the number of areas detecting the Indian variant has surged 44 per cent in a week;
- Job vacancies hit their highest level since the start of the pandemic;
- Dominic Cummings launched a fresh attack on the Government’s handling of the pandemic;
- A nurse singled out by Mr Johnson for saving his life from Covid has quit over the Government’s ‘lack of respect’ for the profession.
MailOnline understands green list and red list passengers from India mixed together at Heathrow Terminal 2 today
Travellers are being crammed into queues with no social distancing from other passengers and have called the situation ‘crazy’ and ‘mad’ amid fears that Covid documents are not being checked properly
Heathrow Terminals 2 and 5 are open (in green) but 3 and 4 (in red) have been mothballed since last year to save money
Passengers from red list India mingling with passengers from green list countries in Heathrow Terminal 2 today
Passengers from red list India mingling with passengers from green list countries in Heathrow Terminal 2 today
Millions are taking a punt and have booked holidays to Amber List nations, especially in Europe, despite warnings not to fly
Positive test figures from the Wellcome Sanger Institute reveal the mutant Indian strain made up 50 per cent or more of all samples in 23 parts of the country by last week. Bolton and Blackburn in the North West remain the worst-hit areas with almost 600 cases between them and the variant making up 81 per cent of infections
Timetable of UK travel turmoil during the pandemic
March 16, 2020: PM’s call to stay at home
Boris Johnson declares: ‘Now is the time for everyone to stop non-essential contact with others and to stop all unnecessary travel’
Mar 17: Non-essential international travel banned for 30 days
Foreign Secretary Dominic Raab says advice reflects ‘pace at which other countries are either closing borders or implementing restrictive measures’
May 22: Quarantine after arriving in UK
Those coming to Britain are ordered to self-isolate for 14 days, starting from June 8. Anyone who flouts the rules faces a fine of up to £1,000
Apr 4: Non-essential travel ban extended INDEFINITELY
Jun 27: The dawn of travel corridors
The chance of quarantine-free travel is announced, beginning from July 10. The news prompts an explosion in summer holiday bookings
Jul 3: Quarantine-free destinations unveiled
Travel corridors established with some 75 countries, including Spain and France
Jul 25: Spain travel corridor closed
Quarantine brought back for travellers from Spain after it sees a spike in Covid cases
Aug 13: France and Netherlands travel corridors closed
Sep 4: Airport Covid tests ruled out by pm
Mr Johnson said screening passengers would give a ‘false sense of security’ and only catch 7 per cent of cases.
Nov 5: Non-essential travel banned (again)
Second national lockdown begins. Britons are once again banned from going on holiday.
Dec 2: Travel resumes (except for tier 4)
New tier system introduced in UK. Travel resumes for most – but those in Tier 4 need a ‘legally permitted reason to leave home’.
Jan 6, 2021: Third ban on non-essential travel
Third lockdown begins
Jan 15: Get tested before coming to UK
Those coming to Britain are required to take a PCR test before reaching the UK. They must then self-isolate for ten days to combat the spread of new Covid variants
Feb 15: Enforced hotel quarantine for some
Travellers from countries on the Government’s list of banned countries now face ten days of quarantine in approved hotels, at a cost of £1,750
May 17: Holiday ban lifted – and traffic light system begins
Those flying in from ‘red’ countries still face hotel quarantine – but Britons are now legally free to travel to nations on the ‘amber’ and ‘green’ lists.
Trips to the 12 green destinations, such as Portugal, are quarantine-free, but going to an amber country means you must self-isolate afterwards.
May 17 (yes, the same day): PM warns against holidays to amber countries
Downing Street spokesman says Britons should only take breaks in ‘green’ nations – prompting fury from travel industry (and exasperated holidaymakers, too)
Kev Carr, 41, an offshore manager from Aberdeen, said: ‘I’m coming from Angola, which is on the red list, but because I’m a seafarer I can self-isolate at home.
‘When you come in from a red list country you’re split into a red list queue, but you’re sat with everyone on the plane and walk out together. I changed planes in Paris, so folk who are coming from a green or amber country on that flight are in the same boat as me, because they were sat next to me. For me, travelling for work reasons is not a problem, but I wouldn’t be going on holiday anytime soon, put it that way.’
Tim Schwartz, 51, a mechanical engineer who flew in from Atlanta in the US – which is on the amber list – said: ‘I don’t really know if they separate us from red list countries, I didn’t see anything like that. I’ve been fully vaccinated for a couple of months now, so it’s not really a concern for me. But if you’re mixing with people from countries with high infection rates, that could be problematic for people who haven’t been vaccinated.
‘The queues coming through were not so bad, it took me around 20 minutes and my company had sorted out all the paper work.’
But some passengers travelling to amber list countries from the UK say are not particularly concerned. Jaled, 33, from Yorkshire, who has just finished training to become a doctor, said: ‘I’m travelling to Geneva in Switzerland for work and it’s on the amber list.
‘I feel like we should be able to travel to amber countries and don’t really have any concerns about it. I feel we all have a God given right to travel freely, and I think the risks are very low.
‘I can understand the government has had to make difficult decisions and green, amber, red helps keep it simple. But I don’t agree with having to quarantine when I get back. I’m going to Switzerland and I think cases are fairly low, not like in India.’
Asked about putting other people at risk, he said: ‘If other people think I’m putting them at risk, I would say they have been misinformed.’
Others say they are not even thinking about booking holidays, in or outside the UK.
Declan, 37 and Sheile, 31, were flying back to Dublin for a few weeks. Declan said: ‘I certainly wouldn’t be booking anything on an Amber list country, or even within England for that matter. We’re travelling to Ireland and that’s not been simple, we’ve had to get PCR tests, and that wasn’t straightforward.
‘We asked if NHS tests were accepted but got three separate answers, so we did one just to be safe. I just think the advice is so unorganised and so many promises are being made, which are clearly going to be changed.’
Passengers are willing to risk travelling to amber countries to see their families. Berke, 19, who is studying software engineering at Nottingham Trent University said: ‘I’m travelling to Turkey for a holiday to see my family because term has ended and I haven’t seen them for five months.
‘The situation in Turkey is not so good, there are a lot of cases, and I think it’s now on the red list.
‘I’ll have to be more careful when I’m there because there are a lot more cases every day and it’s not like here, where Covid is going down. I didn’t want to travel, but I wanted to see my family and so I have to take the risk. I’ll be back in September and will probably have to quarantine for 14 days or something – unless my flight doesn’t get cancelled.’
Antoniya Genova, 39, from Salisbury, Wilts, said: ‘We are travelling to Bulgaria for two weeks for medical reasons and so my son can renew his ID card, because he lost it.
‘I’m going to the dentist there because I’ve been removed from the NHS’ list here, and going private would be too expensive. There you can just call up and say ‘I’m in pain: I need to see a dentist’ and they you get an appointment.
‘Bulgaria is on the amber list, but I’m vaccinated and my son is a young healthy male, so he’s fine.
‘Most of my friends have either been vaccinated or have had Covid so it should be alright. I’m not sure what the rules are coming back, but if we have to quarantine then we’ll just have to do it.
‘It’s not very nice because we’ve basically been doing it for a year, but whatever it is, we’ll have to do it. Hopefully Bulgaria will be on the green list soon – for the summer.’
A 29-year-old passenger who is travelling for work said: ‘I’m a seafarer so I’m going to join a boat in Italy which is on the amber list. Merchant seamen are exempt from quarantine requirements so I’ve been travelling throughout lockdown.
‘I’m not concerned, because I’ve been in the US, Colombia and various EU countries. When you get there, you just take the usual precautions and life goes on.
How flip-flopping ministers have contradicted each other on ‘amber list’ travel
Health Secretary Matt Hancock on Monday: ‘If it isn’t on the green list, then unless you have an exceptional reason you shouldn’t be travelling there.’
Environment Secretary George Eustice on Tuesday morning: ‘We don’t want to stop travel altogether and the reason… that we have the amber list is there will be reasons why people feel they need to travel either to visit family or indeed to visit friends.’
Prime Minister Boris Johnson on Tuesday lunchtime: ‘I think it’s very important for people to grasp what an amber list country is: it is not somewhere where you should be going on holiday, let me be very clear about that.’
Health Minister Lord Bethell on Tuesday afternoon: ‘Travelling is dangerous. That is not news to us or to the people who get on those planes in the first place. We do ask people, particularly as we go into the summer, travelling is not for this year, please stay in this country.’
Welsh Secretary Simon Hart on Tuesday evening: ‘Some people might think a holiday is essential. I can think of a quite a lot of people who do think that, but it’s about common sense we’re good at common sense.’
Skills Minister Gillian Keegan on Wednesday morning: ‘What we are saying is the amber list is not to go on holiday, not for pleasure travel at the moment. It’s not in legislation, we haven’t legislated to ban people from going on holiday abroad. This is guidance.’
‘I understand why the rules are in place, but for me, personally, I just want them to end. I would be happy to travel to an amber list country, even for a holiday.’
Hannah, 37, from Haggerston, east London said: ‘I’m flying to the Republic of Ireland – Cork, to see my 70-year-old mother who is recently widowed. I live in central London so I come into contact with people travelling into work anyways so, risk-wise, I’m not too concerned.’
A Heathrow spokesperson said: ‘Border Force is responsible for separating red list passengers in their immigration halls and automating passenger checks to reduce queue times.
‘The process the Government has designed for red list passengers, triages passengers at Heathrow between aircraft gate and the immigration hall. Those from the red list are directed into a dedicated channel.
‘After crossing the border, Government contractors then escort red list passengers to a segregated area of our baggage hall to collect their luggage before taking them to dedicated hotel quarantine transportation.
‘There are numerous measures to keep passengers and colleagues safe, including requirements for negative tests pre-departure for international arrivals, enhanced cleaning regimes, dedicated Covid marshals to enforce social distancing and mandatory use of face coverings throughout the airport.’
Ministers are being accused of sowing ‘mass confusion’ over global travel as the Government’s traffic light policy descended into farce – with Environment Secretary George Eustice suggesting trips to amber countries to see friends and family were acceptable, before being overruled by Boris Johnson just hours later.
The Prime Minister yesterday insisted such travel was off limits, as health minister Lord Bethell claimed holidays anywhere abroad were ‘dangerous’ and foreign trips ‘not for this year’. Astonishingly, the peer even failed to rebuff the ‘idiotic’ idea that returning holidaymakers should be electronically tagged in quarantine.
Education minister Gillian Keegan today heightened the confusion by saying that travel to amber list countries was ‘not for pleasure at the moment’ but admitting that travel to those destinations is not illegal.
‘Amber list countries are there for a reason – they are there so that you can travel for business, you can travel for particular situations such as funerals or if there are some specific care issues in your family,’ she told Times Radio. ‘But holiday where you have a choice, we are advising you to go to the green list countries, and of course, there’s only 12 of those so most people, we anticipate, will stay at home.’
When asked if people thinking of travelling to Spain were ‘doing the wrong thing’, she replied: ‘I have a house in Spain, I lived in Spain for eight years, I’m desperate to go to Spain. But right now, it’s not the time to go to Spain.’ She then admitted the Government has not legislated to ban people from going on holiday abroad.
Speaking to Sky News this morning, Ms Keegan said: ‘What we are saying is the amber list is not to go on holiday, not for pleasure travel at the moment. It’s not in legislation, we haven’t legislated to ban people from going on holiday abroad.
Holiday chaos as EU approves Covid passports, five million Brits book holidays to Europe and Ryanair offers £5 flights to amber list nations – but the government is STILL not clear if overseas trips are allowed
The EU today took a huge step towards allowing fully vaccinated Britons to visit restriction-free this summer as it was revealed five million people have already booked European breaks despite Boris Johnson declaring: ‘You should not be going to an amber list country on holiday’.
Brussels has approved a plan that its 27 member states can adopt a vaccine passport system that will allow tourists to visit without needing to test or quarantine as the Prime Minister urged UK holidaymakers not to travel until he updates his own ‘green list’.
The EU’s ambassadors signed off on the bloc’s travel plan this morning, with the heads of state expected to agree it as an official policy by the end of the week.
But with only Portugal on the UK’s ‘green list’, the PM has said Britons should not be heading to Europe, even if the EU’s vaccine passport scheme would allow it.
He told PMQs: ‘If you travel to an amber list country for any emergency, any extreme reason that you have to, when you come back, you not only have to pay for all the tests but you have to self-isolate for 10 days – we will invigilate, we are invigilating it, and people who fail to obey the quarantine can face fines of up to £10,000’.
Ryanair today sought to cash in on the boom, offering £5 flights to ‘amber list’ destinations such as Barcelona, Dublin, Corfu, Berlin and dozens more cities and resorts across Europe through June, when the EU is expected to open up to tourists.
MailOnline can reveal that Tui, the UK’s biggest holiday company, has seen a surge in sales for ‘amber’ destinations in July and August. Most customers are booking breaks at resorts in southern Spain, the Balearics and the Canaries or on Greek islands such as Crete, Kos, and Corfu.
Critics have pointed out that the UK’s traffic light system is also adding to the confusion, because an amber light can mean stop or go, with people left ‘baffled’ by the PM’s decision to legalise holidays from May 17 only to urge them to stay at home.
‘This is guidance. As with many of these things we have had throughout the pandemic this has been about relying on the great British public to be sensible and follow the guidance we have put in place and taking their own decisions really. But, no, we wouldn’t advise going on holiday to the amber list countries.’
However, she suggested the green list of countries where people can take overseas holidays may be expanded next month.
Ms Keegan said there would probably be an announcement ‘a week or two before’ the next stage of the lifting of lockdown restrictions.
‘As we get to the next stage of the unlocking – June 21 – I think people are hoping there are more countries on the green list but right now there are only 12 on the green list and they are the only ones you can go on holiday to,’ she told LBC radio.
Scenes of arrivals from red list and amber list countries all queueing together at Heathrow have sparked calls for a toughening of the UK border – with Labour’s shadow health secretary Jonathan Ashworth calling it as secure as a ‘sieve’ during the pandemic.
He told Sky News: ‘Our shadow home secretary Nick Thomas-Symonds has long been calling on your programme and other programmes that we need a comprehensive border policy.
‘Our borders have been about as secure as a sieve throughout this crisis and it’s why we are seeing these variants bounce at us. There’s probably going to be more of this as well, so we have got to work internationally to bring infection rates down and make sure the world is vaccinated. But we have also got to have secure borders and controls as well.’
Mr Ashworth added he would not travel to a country on the Government’s amber list. Speaking to Sky News, he said the Government’s messaging around international travel had been ‘confusing’.
He said: ‘I think people just want clarity. Because people want to do the right thing and there are people who will just want a holiday.’
Asked if he would go to a country on the amber list, he said: ‘No, no I wouldn’t. At the moment I’m planning on going on holiday to Devon or Cornwall or somewhere, if I do get a holiday.’
The mayhem began yesterday morning when Mr Eustice said there might be ‘reasons’ for going abroad, such as visiting family and friends – and people could travel as long as they observed quarantine rules on their return.
Asked why, despite the travel advice, more than 150 aircraft left the UK yesterday for amber countries, he told Today on BBC Radio 4: ‘We don’t want to stop travel altogether and the reason… that we have the amber list is there will be reasons why people feel they need to travel either to visit family or indeed to visit friends.’
Within hours, he appeared to have been overruled by the Prime Minister, who insisted amber countries were off limits for holidays.
‘It’s very important for people to grasp what an amber-list country is: it is not somewhere where you should be going on holiday,’ Mr Johnson said. ‘And if people do go to an amber list country – they absolutely have to for some pressing family or urgent business reason.
‘You will have to self-isolate, you’ll have to take tests and do your passenger locator form and all the rest of it, but you also have to self-isolate for ten days when you get back.
‘And that period of self-isolation, that period of quarantine, will be enforced with fines of up to £10,000, so I think it’s important for you to understand what an amber-list country is.’
Then in the most forthright statement so far Lord Bethell told fellow peers: ‘Travelling is dangerous. That is not news to us or to the people who get on those planes in the first place. Please stay in this country.’
When Baroness Watkins of Tavistock called for consideration of the use of electronic quarantine tagging – as has been used in South Korea – the health minister said he was grateful for the suggestion.
Labour’s Yvette Cooper, chairman of the Commons home affairs committee, said the fiasco showed ministers ‘haven’t got a proper grip’.
Passengers push their luggage as they walk through the arrivals hall at London Heathrow Airport’s Terminal 2
A woman pushes luggage through the arrivals hall at Heathrow Terminal 2 yesterday as people arrive in Britain from abroad
Spanish and Greek tourism bosses want their islands on the UK’s green list
Spanish and Greek tourism chiefs yesterday urged the UK to move their islands on to the green list for travel.
Fourteen-day infection rates in the Balearics have dropped below 50 cases per 100,000, the second lowest level among Spain’s 17 regions. Majorca has an infection rate of 42.74 per 100,000, Ibiza 25.69 and Formentera 16.51. Menorca’s is 76.02.
However the islands are lumped in with ‘amber’ mainland Spain where rates are higher. Portugal, which is on the green list, has a rate of around 49 per 100,000, according to the data from the European Centre for Disease Prevention and Control.
Iago Negueruela, tourism minister for the Balearic Islands, urged UK ministers to ‘regionalise’ its green list to reopen quarantine-free holidays.
‘The Spanish government shares our strategy that the islands are considered separately,’ he said.
‘We’re asking for it because we’ve maintained controls at ports and airports for our national travellers. The UK can have the tranquillity that we are controlling the access of those travellers when they enter the Balearic Islands.
‘That means for instance that someone coming from Andalusia would need to show a negative PCR test to come to Majorca.
‘With such a low accumulated incidence of coronavirus, the fact we’ve retained control over ports and airports, and our ability to detect and control new strains, the security is much higher than many of the countries that have received a green light rating.’
Ministers have pledged to review the travel green list every three weeks and have not ruled out treating islands separately.
Officials in Greece say infection rates on their islands have been falling while vaccination rates have ramped up. On Kos, Crete and Mykonos more than a third of inhabitants have received at least one dose.
Vicky Loizou, the Greek government’s tourism chief, said she believed UK ministers ‘will change their decision’ not to treat the islands separately. She said British tourists were important to her country.
Speaking to the World At One programme on BBC Radio 4 yesterday, Ms Cooper said Border Force had ‘a long time to prepare’ for the reopening of foreign travel.
She said: ‘It’s irresponsible, frankly, not to sort this out because if you have people waiting for long periods of time in a not brilliantly ventilated arrivals hall, often standing very close to each other, well that’s a super spreading risk if you continue to do that and don’t have the proper systems in place, especially if you have people arriving from red list countries alongside people arriving from green list countries.
‘So they’ve got to make sure they have proper systems in place, that they have enough Border Force staff in place, that they have enough electronic systems in place, and if they don’t have those things in place at a time when we’re all desperately trying to keep the progress moving forwards, there’s a real risk that we’ll end up just going backwards again.
‘And this is against a long history of errors and mistakes in the policies at the border, those public health border policies, that have in previous waves made the pandemic significantly worse.’
Layla Moran MP, chair of the All Party Parliamentary Group on coronavirus, added: ‘We cannot allow farcical scenes to continue in which those arriving from red list countries are mixing with others in overcrowded arrival halls, potentially allowing dangerous variants to spread.
‘The government must rethink its flawed approach and discourage overseas holidays while providing proper financial support to the travel industry.’
Huw Merriman, chairman of the Commons transport committee, said: ‘I’m afraid it’s a case of confusion reigns. What’s the point in bringing in a traffic light mechanism, labelling amber countries as ‘moderate risk’ and then, by implication, shading them red by telling passengers they shouldn’t go?’
Another senior Tory called Lord Bethell’s comments ‘idiotic’, adding: ‘If the Government is saying all travel is dangerous, then why has it just introduced a green list? The confusion around the amber list is bad enough without adding to it.’
EasyJet chief Johan Lundgren said: ‘Having set up a framework for international travel the Government seems to be single-handedly dismantling it and causing mass confusion with mixed messages and complex testing requirements.
‘Let’s face it – in this version of a traffic light system – green doesn’t mean green with all its testing restrictions and now amber, according to some ministers, actually means red. No wonder the British public is confused.
‘And in the meantime Europe moves forward with sensible travel frameworks which enable people to safely travel again while the UK tries to close down travel to all but a couple of countries.’
Tim Alderslade of the trade body Airlines UK said: ‘The messaging around amber is a total mess. It’s ridiculous for ministers to now come out and needlessly cause confusion by advising against travel.’
Yesterday, one source at Heathrow watched passengers who walked into the Terminal 2 arrivals hall at the same time after landing on flights from New York and India, having spent three hours queuing for border checks.
They said: ‘When the India flights come out, they have a man or a woman in a high vis jacket leading them, and normally they’ll bring about half a dozen people through and they get escorted, at the front and at the back.
‘They then get taken to a separate lift which goes to the basement of Heathrow and then they mix with the public again as they get onto a coach to take them to the quarantine hotel.
‘As that happens, people who were on the New York flights are rushing past the people from the India flights. so you’re less than a metre away from people who are going to be quarantined. It just makes no sense whatsoever.’
Air passengers arrive at London Heathrow as they wear face masks while walking through the arrivals hall
Passengers walk through the arrivals hall at London Heathrow Airport’s Terminal 2 yesterday
End amber list travel advice shambles: Tourism chiefs’ plea as foreign holiday ban is lifted
Tourism and airline chiefs have been left exasperated after the Government’s mixed messaging on holidays overshadowed the resumption of foreign travel.
Just as the ban on non-essential travel was lifted, Downing Street doubled down and insisted people should only be holidaying in the 12 countries on the ‘green list’.
They should not be travelling to the dozens of popular destinations on the ‘amber list’ unless it is essential, a spokesman said.
But yesterday, around 120 flights left Heathrow alone to amber list countries – compared with just 19 to green, quarantine-free destinations. At Gatwick it was 31 and six respectively.
Huw Merriman, Tory chairman of the transport committee, confronted Health Secretary Matt Hancock in the Commons last night and accused him of ‘effectively turning the amber list into red’.
He added: ‘Can I ask him what the point is of me having my passport any more? This Covid will always mutate, the vaccine will always have to keep up, we’ve managed to vaccinate 99 per cent of the mortality risk. When will this Government actually take a little bit of risk and allow people to get on with their lives again?’
Mr Hancock replied: ‘He should get his passport out, he can get on a plane to Portugal or one of the other [green list] countries.’
He also faced calls for ‘clarity’ in the Commons from predecessor Jeremy Hunt, who said: ‘Should my constituents go on holiday to countries on that amber list even when it is no longer illegal?’
Mr Hancock replied: ‘The answer is no. People should not travel to amber or red list countries or territories… unless you have an exceptional reason.’
Last night, the bosses of British Airways, easyJet and Heathrow were among those to call for greater clarity from ministers. They also demanded that the quarantine-free travel ‘green list’ should be expanded to stem the losses that threaten the industry’s future.
One passenger stuck in a queue in Terminal 2 on Monday told MailOnline: ‘I arrived back in the country from South Africa – one of the red listed countries. I was more terrified catching Covid while going through border control than walking around South Africa.
‘While queuing there was no social distancing we had a plane from India arrive straight after ours and we queued for over three hours and when their plane arrived it was out the door.’
Border checks currently involve multiple stages in addition to the usual eligibility and anti-terror screenings that are carried out by immigration officers.
Covid rules mean officers must determine whether a passenger has arrived from a green, amber or red list country, examine their ‘passenger locator form’, and that they have a valid negative test certificate, as well as bookings for tests on the 2nd and 8th days after arriving.
Arrivals from red list countries must also show proof of their mandatory hotel quarantine bookings.
Steve Myall, who returned with his wife and young family from New York to Heathrow yesterday, said: ‘The border arrivals hall had people from flights from all over the place with no social distancing – red list people next to amber list.
‘Bearing in mind kids can’t get vaccinated you would have thought they would move families through quicker.
‘I don’t see why it’s such chaos. If variants are the concern then throw money at the border or maybe a plan to make it hellish to put people off travel.’
He added: ‘I suspect it’s going to be chaos once the airport is taking UK nationals back when they’ve been away.’
Heathrow Airport chief John Holland-Kaye insisted things had got better at the border since queues of up to seven hours last month. He said queues were now often much shorter partly due to guard numbers being boosted.
‘When I was in immigration the other day, there were no queues, we had enough desks opened and half of the e-gates in Terminal 5 were open,’ he said.
‘What I heard from the head of Border Force [Paul Lincoln] is that now that upgrade has happened all would be open unless they were taken out for upgrades.
‘So effectively most passengers who previously used e-gates will be able to use e-gates again.’ He added: ‘We have raised our concerns about what we’ve seen at the border over the last few months where there have been far longer queues than are necessary.
‘However, by raising it as a public issue we have seen the Home Office and Border Force respond, they’ve accelerated the automation process [by opening up e-gates] which we have been calling for.
‘They put more officers on the desks and started to change their processes, and that is converting into shorter queues at the border.
‘I’m glad to see that Border Force seems to be stepping up.’ Asked if measures at the border were ‘fit for purpose’ yet, British Airways chief Sean Doyle said he was ‘encouraged’ by some of the progress made.
But he added: ‘I think it needs to improve as we get into the summer. And I think there needs to be a commitment from all parties to make it improve. That’s going to be very important.
‘We have a lot of work to do. But we’re progressing along the right direction which is to use automation, which is to reopen the e-gates and to work as both airlines, airports and with Border Force together to get this up and running.’
Passengers from red list India mingling with passengers from green list countries in Heathrow Terminal 2 today
Meanwhile, Environment Secretary George Eustice defended the timing of the Government’s decision to effectively ban travel from India by adding it to the red list from April 23.
In response to suggestions the decision was taken too late, Environment Secretary Mr Eustice told ITV’s Good Morning Britain: ‘What we did is put India on the red list a full six days before that variant was even under investigation and a full two weeks before it was declared a variant of concern.
‘We did put India on the list as soon as we saw an uptick in prevalence and well before the Indian variant was declared a variant of concern.’
And Mr Johnson has said India was placed on the red list of travel restrictions before the coronavirus variant first identified in the country was of concern.
The Prime Minister said: ‘If you look at what happened with the variant we are talking about, the so-called Indian variant, the B1617.2, India was put on the red list before this was even a variant under investigation, let alone a variant of concern.
‘So we took prompt action and we will continue to take very, very draconian action in respect of all variants coming from wherever around the world.’
A Home Office spokesperson said: ‘Protecting public health is our priority and as we reopen international travel safely we will maintain 100 per cent health checks at the border to protect the wider public and our vaccine rollout.
‘While we do this, wait times are likely to be longer and we will do all we can to smooth the process, including the roll-out of our e-Gate upgrade programme during the summer and deploying additional Border Force officers.
‘Arrangements for queues and the management of returning passengers are the responsibility of the relevant airport, which we expect to be done in a Covid-secure way.’
Border staff say airlines should send staff to help reduce immigration queues after travellers faced three-hour waits to enter the UK with red-list passengers unsegregated from the rest
Border Force staff have said airlines should send employees to help reduce immigration queues after travellers faced three-hour waits to enter the UK – with red-list passengers unsegregated from others in the line.
Airport and airline staff should be deployed to ensure passengers have booked the necessary Covid tests and filled in their locator forms correctly prior to reaching Border Force personnel, a union boss has claimed.
The Immigration Services Union’s Lucy Moreton – who represents border workers – said checks at the end of the line are currently being carried out by qualified Border Force staff.
Their training could be better used to check documents at the front to speed up the queue, she added – warning the current waits will only get worse from next week when holidaying Britons return home.
Delays were yesterday blamed on not enough Border Force staff present to carry out the locator form checks – as arrivals claimed more than two thirds of Border Force desks were unstaffed.