EASYJET has paid £165,000 to the family of a grandad who had a stroke on a flight but received no medical help.
Cabin crew, who are trained to notice signs, asked passengers to “keep an eye” on Keith Tarry on the UK-bound jet from Majorca in 2017.
He could not speak or move when it landed at Stansted and had to go into a nursing home. He died at 90 last month of an unrelated matter.
Wife Angela, 80, from Lancing, West Sussex, said:
“I feel like my husband was cheated out of the last couple of years of his life.
“He was a very strong, fit man and could have gone on for longer.
“I think he could have made a quicker recovery if the staff had noticed he’d had a stroke.
‘APPALLED BY NEGLIGENCE’
“They should have called for a doctor before they took off. With strokes, you have to act fast.
“Their training at easyJet is absolutely excellent, I know that, so why did they not do anything for Keith?
“I am appalled by the negligence and, quite frankly, I can never forgive the crew members who were working.
“Where was their human compassion for an elderly gentleman who can’t move out of his seat? I can never come to terms with that.”
An easyJet spokesman said: We at easyJet are very sorry that we did not reach the standards expected of us on this occasion.
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“The safety and wellbeing of our customers is our highest priority and we have learnt lessons from this.
And a letter from easyJet to one of Mr Tarry’s daughters read: Unfortunately, despite their training, the cabin crew on board did not identify that your father was displaying any signs of a stroke and consequently did not take action in response.
“easyJet regrets that cabin crew did not seek to contact you or your sister or have a ground and/or special assistance agent do, so we at easyJet are very sorry that we did not reach the standards you would expect of us on this occasion.
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