Hotel chief blasts Government over quarantine hotels chaos

Boris Johnson‘s hotel quarantine plans have been savaged by an industry boss who claimed his firm is yet to hear from the Government on how the policy will actually work. 

Rob Paterson, the UK chief executive of Best Western Hotels, said his company is being ‘kept in the dark’ by ministers and ‘we simply haven’t heard anything’.

Mr Paterson blasted the Government for announcing the proposals without a detailed blueprint as he said if he did the same on a major project ‘I am not sure I would have a job’.   

The Prime Minister suggested yesterday that Health Secretary Matt Hancock would set out the details today only for Downing Street to then insist that was a ‘misunderstanding’. 

There had been speculation that hotel quarantine could begin from February 15 but the continued delay in setting out the details means there are growing fears that date will be pushed back. 

The plans will see travellers returning to the UK from ‘red list’ countries – those where coronavirus variants have been discovered or where case numbers have rocketed – forced to pay to self-isolate in a Government-approved hotel for 10 days. 

The criticism of the roll-out of the policy came amid speculation that Spain could be added to the ‘red list’ after it recorded its first variant case last week and because of its close proximity to Portugal which is already banned.

Rob Paterson

Rob Paterson

Boris Johnson

Boris Johnson

Rob Paterson, the UK chief executive of Best Western Hotels, said his firm is being ‘kept in the dark’ by ministers over Boris Johnson’s hotel quarantine plans 

It is still unclear when quarantine hotels will be up and running in the UK. A Best Western Hotel located in Hounslow near Heathrow Airport is pictured

It is still unclear when quarantine hotels will be up and running in the UK. A Best Western Hotel located in Hounslow near Heathrow Airport is pictured

It is still unclear when quarantine hotels will be up and running in the UK. A Best Western Hotel located in Hounslow near Heathrow Airport is pictured

Boris Johnson facing mounting Tory backlash over plans to ease lockdown

Tory anger is mounting over ‘goalpost shifting’ on lockdown today as ministers and scientists suggested all over-50s should get vaccines before any ‘significant’ easing.

Pressure is growing on Boris Johnson to commit to a major relaxation of the draconian measures within weeks, after the UK’s rollout of jabs hit the milestone of 10million people covered. 

But there is alarm that the bar for allowing the economy to get back up and running is being lifted, with dire warnings about the threat of mutant coronavirus added to concerns about the strain on the NHS.   

Vaccines minister Nadhim Zahawi appeared to indicate this morning that the government is looking at the top nine risk categories – around 32million people – as the trigger point for a widespread downgrading of measures. So far the PM has only said that he will unveil a route map out of lockdown on February 22, after the first four most vulnerable groups have been covered. 

Mr Zahawi refused to give a date for when the nine categories in phase one of the rollout will be complete. 

Meanwhile, SAGE member Professor Andrew Hayward gave a similar message as he said there could be a ‘significant return to normality’ after all over-50s are vaccinated.

‘Once the most vulnerable people, particularly those over 50 and those with chronic illnesses, are vaccinated then yes I think we can see a significant return to normality,’ he said.

However, Prof Hayward said he still hoped the UK will be ‘more or less back to normal for the summer’.

There were claims today that Chancellor Rishi Sunak is again leading calls within Cabinet for lockdown to be eased as early as possible – in contrast to the more cautious tone adopted by Mr Johnson recently. 


International travel is already prohibited under UK lockdown rules unless it is essential.

Ministers hope the hotel quarantine plans will help protect against importing Covid-19 variants which could threaten the nation’s vaccination drive.  

But the roll-out has been chaotic with the Government still unable to say when the hotels will be up and running.

Mr Paterson was asked during an interview on BBC Radio 4’s Today programme this morning if ministers had told his company what they want. 

He replied: ‘No, not at all. We got the understanding that quarantine hotels was something that was going to be considered in the UK quite some time ago now and we are yet to understand exactly what the protocols are required of the hotels. 

‘We have set out a set of protocols, we have shared that information, or suggested protocols, and we have offered our support and we are yet to hear anything.’ 

Asked if the Government had given any indication about how many travellers hotels could be asked to accommodate, Mr Paterson said: ‘No. I think in any normal company if you went out and announced a programme nationally and you hadn’t thought about how you were going to plan that and you hadn’t spoken to the people involved, I am not sure I would have a job if I did that in my company. 

‘To this day it seems logical to me that you would sit down with the airlines, the airport operators and the hotel operators and thrash this out on a Zoom call or whatever it might be. 

‘To this day we simply haven’t heard anything despite multiple offers. 

‘We have connections in Singapore and Australia and New Zealand who are doing this that we could learn from and easily get on the phone and offer their support and we are just a bit surprised that we just haven’t heard anything.’ 

Mr Paterson said his company had not been provided by the Government with anything ‘other than very broad information’ on the policy and that ‘we haven’t had any discussions at all’.

He added: ‘We have offered that help. We have got a lot of experience with the quarantine or managing Covid positive environments through the project we did with the NHS. 

‘As I say, we have all these contacts in other countries that have already rolled this out for some time, they could offer some really valuable support and we are just simply kept in the dark.’

Most people believe Brexit has helped UK vaccine drive

Most Britons believe Brexit has helped the UK’s vaccine drive – as the EU struggles with a chaotic rollout and supply shortages.

A poll for MailOnline shows the contrast between the rapid progress in Britain and the problems in the bloc has not been lost on the public.

Some 35 per cent said leaving the EU had been useful for the massive national effort, compared to 20 per cent who thought it had been a hindrance.

Around a quarter said they thought it had a neutral effect, and 19 per cent said they were not sure, according to the research by Redfield & Wilton Strategies.  

While the UK hit the milestone of 10million people given jabs yesterday, the EU’s programme has descended into a shambles with the central regulator far slower to sign off jabs and the bloc moving too late to secure supplies.

The fallout on the continent triggered threats from Ursula von der Leyen to bar exports to the UK and impose a hard border with Northern Ireland, which was later humiliatingly dropped.


Ministers are expected to meet today to discuss whether the existing ‘red list’, which is currently made up of 33 countries, needs to be expanded. 

The Government is facing growing calls from Labour and some Tory MPs to introduce a blanket hotel quarantine requirement for all UK arrivals. 

Nick Thomas-Symonds, the shadow home secretary, said: ‘The Government’s plans around quarantine are in disarray.

‘Not only do they fail to go far enough – leaving open the door to potential vaccine resistant strains – they can’t even implement the half-baked plans that have been announced.

‘It’s now over six weeks since the South African strain was discovered and yet there is almost no reliable quarantine system in place. Conservative incompetence is putting people at risk.’

Labour leader Sir Keir Starmer said he believes hotel quarantine should apply to every international arrival, with exemptions only for people supplying medicines or food.

He said: ‘We’re calling for quarantine for everybody who arrives in the UK from any country.

‘There will have to be exceptions for medicines and foods – there always is – but for everybody else that is not within those exceptions, a full quarantine.

‘And the reason for that is because, in the first wave, 0.1 per cent of cases came from China where we had restrictions, 62 per cent came from France and from Spain where we didn’t have restrictions.

‘There is every reason to think the variant will behave in the same way and that’s why we’re saying to Government, ‘We’re in a race now, virus against vaccination, let’s secure our borders while we carry out the vaccination process’.’

Yvette Cooper, the Labour chairman of the Home Affairs Select Committee, said it is ‘troubling’ that the Government ‘don’t seem to be talking to some of the major hotel chains already’. 

She said: ‘We’ve always been warned about both second waves and new variants; the work should have been done a long time ago.

‘The problem is, of course, as long as we’re waiting, not just for this system but for stronger measures, we know that the system isn’t working at the moment.

‘We can see that because the South Africa variant is spreading across the country, that’s the evidence that too many cases are getting into the country, then spreading in the country.’

Vaccines Minister Nadhim Zahawi said this morning quarantine hotels are ‘part of a much bigger plan’.

‘If you come to the UK, already you have to quarantine for 10 days, you have to have a test within three days before travel, you have to fill in a passenger locator form… we already have a robust border policy,’ he told BBC Radio 4’s Today programme.

Challenged over how ‘robust’ measures actually are, he said: ‘You have to have a pre-departure test before you arrive – people have to have that or they will be turned away.

‘When you arrive, you have to quarantine, even without the hotel quarantine operation yet in place, so the border policy, I think, with the passenger locator forms, where greater enforcement is taking place now than ever before, is robust.’ 

Mr Zahawi said Mr Hancock will set out further details on the policy ‘in the next few days’.


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