Huge queues outside McDonald’s after fast-food chain reopened 15 branches

Long queues snaked around the block outside McDonald’s restaurants today as 15 reopened for the first time since early March.   

The fast food giant opened a small number of sites from 11am for deliveries only in London and the south-east – and they were swamped with UberEats and Deliveroo workers.

Britons are clearly desperate for their favourite McDonald’s meal after two months of lockdown, and judging by the number of delivery drivers waiting patiently to enter the stores before they started serving large numbers had pre-ordered.

McDonald’s bosses have also announced the company is also to reopen its first 30 drive-through restaurants next Wednesday as it pushes forward with its reopening plans – but the menu has been limited in size to make it easier for staff.

The fast food chain plans to reopen all of its drive-through sites by early June, in line with Government guidelines, and came as Poundland announced it would reopen 30 if its 100 stores from next week. 

There was a queue around the block in Dalston, east London, as McDonald's opened 15 stores for delivery services only ahead of a drive-thru reopening next week

There was a queue around the block in Dalston, east London, as McDonald's opened 15 stores for delivery services only ahead of a drive-thru reopening next week

There was a queue around the block in Dalston, east London, as McDonald’s opened 15 stores for delivery services only ahead of a drive-thru reopening next week

Delivery drivers wait outside the Harrow McDonald's. McDonald's has reopened 15 stores in the south east for delivery only service through Uber Eats - but Deliveroo staff were also there

Delivery drivers wait outside the Harrow McDonald's. McDonald's has reopened 15 stores in the south east for delivery only service through Uber Eats - but Deliveroo staff were also there

Delivery drivers wait outside the Harrow McDonald’s. McDonald’s has reopened 15 stores in the south east for delivery only service through Uber Eats – but Deliveroo staff were also there

Mopeds lined up outside the Harrow branch as people ordered in McDonald's food as the lockdown began to ease

Mopeds lined up outside the Harrow branch as people ordered in McDonald's food as the lockdown began to ease

Mopeds lined up outside the Harrow branch as people ordered in McDonald’s food as the lockdown began to ease

Deliveroo workers at a branch of McDonald's in Boreham, Chelmsford, Essex, at opening time of 11am this morning, watched by a security guard in a mask

Deliveroo workers at a branch of McDonald's in Boreham, Chelmsford, Essex, at opening time of 11am this morning, watched by a security guard in a mask

Deliveroo workers at a branch of McDonald’s in Boreham, Chelmsford, Essex, at opening time of 11am this morning, watched by a security guard in a mask

A Deliveroo worker leaves the restaurant in Chelmsford Riverside after being closed due to the Coronavirus crisis

A Deliveroo worker leaves the restaurant in Chelmsford Riverside after being closed due to the Coronavirus crisis

A Deliveroo worker leaves the restaurant in Chelmsford Riverside after being closed due to the Coronavirus crisis

It comes as fast food rival Subway reopens more than 600 of its UK stores on Tuesday for delivery and takeaway as it serves customers for the first time since the lockdown. 

What will be included in McDonalds’ limited menu? 

Main Menu:

Cheeseburger

Hamburger

Double Cheeseburger

Big Mac

Quarter Pounder with Cheese

McChicken Sandwich

Filet-O-Fish

Chicken McNuggets

Chicken Selects

Sides & Desserts:

Fries

Mozzarella Dippers 

McFlurry (Oreo, Maltesers, Smarties)

Fruit Bag

McDonald’s said it will cap the amount customers can spend to £25 per car and will ask customers to use contactless payment.

This will take place alongside safety measures the chain already announced, such as contactless thermometers for staff, Perspex screens and protective equipment.

The company called for customers to be ‘patient and supportive’ of staff as sites reopen, warning that service ‘will not be as quick as you might be used to’ as workers adjust to the changes.

Paul Pomroy, McDonald’s chief executive officer for UK and Ireland, said: ‘There has been an incredible response to news of our reopening and we know many of you are eager for us to extend our reopening plans at a faster pace.

‘The wellbeing of our employees, suppliers and delivery partners’ couriers is my top priority and we will only extend our plans at a pace that enables us to create a safe working environment for our teams.

‘As we get accustomed to the new processes and procedures, we will look to reopen more restaurants, for longer hours and reintroduce more menu items.

‘But only when I am confident we can do so whilst maintaining the new procedures we have introduced for the protection of our people.’

Meanwhile, Subway said it has reopened more than 600 stores on Tuesday in the first phase of its reopening programme.

It said the sites have reopened with new operational and social distancing safety measures to protect customers and staff.

The chain said customers will be able to have food from these sites delivered via Just Eat, Uber Eats or Deliveroo.

Colin Hughes, country director for Subway UK & Ireland, said: ‘Everybody in our Subway family and the wider communities they serve, has shown great resilience in adapting to these challenging times that we currently find ourselves in.

‘We are extremely grateful for their ongoing support in anticipation of this next phase of our gradual reopening, which will enable us to continue to serve our communities and frontline workers, who have helped us all so much in recent weeks.

‘The weeks and months ahead will continue to be challenging for everyone and Subway will play its part in supporting the new normal whatever that may look and feel like.’

A happy delivery driver collects a meal as McDonald's Leagrave restaurant in Luton opens for delivery and pre orders today

A happy delivery driver collects a meal as McDonald's Leagrave restaurant in Luton opens for delivery and pre orders today

A happy delivery driver collects a meal as McDonald’s Leagrave restaurant in Luton opens for delivery and pre orders today

There were long queues of drivers outside many of the stores as people were clearly keen to get their fix of fast food after weeks away

There were long queues of drivers outside many of the stores as people were clearly keen to get their fix of fast food after weeks away

There were long queues of drivers outside many of the stores as people were clearly keen to get their fix of fast food after weeks away

Deliveries of food and drink arrived at stores this morning, pictured in Chelmsford - but the menu has been limited for the time being

Deliveries of food and drink arrived at stores this morning, pictured in Chelmsford - but the menu has been limited for the time being

Deliveries of food and drink arrived at stores this morning, pictured in Chelmsford – but the menu has been limited for the time being

Which other food and drink chains are already reopening in the UK? 

TGI Fridays
TGI Fridays is launching Click & Collect as part of a controlled trial across 24 of its UK restaurants. Click & Collect launched Wednesday May 8.

Home Delivery will also be restored at the 24 locations with the company’s partners Just Eat and Deliveroo.

The new ordering system will allow customers to order their food and pay for it online then collect it from outside their nearest TGI Fridays restaurant, where social distancing measures will be in place.  

The menu will consist of 22 of the restaurant’s favourite dishes, covering appetisers, mains, desserts and kids’ options.  

The 24 selected restaurants are: Ashton-under-Lyne, Basildon, Birmingham Hagley Road, Birstall Shopping Park – Leeds (J27), Cardiff (Newport Road), Cheadle, Cheltenham, Cheshire Oaks, Edinburgh Fort Kinnaird, Enfield, Gateshead, Glasgow Fort, High Wycombe, Lakeside (West Thurrock Street), Leeds (Wellington Street), Northampton, Prestwich, Reading (Caversham Road), Sale, Sheffield, Southampton (Harbour Parade), Stevenage, Teeside and Watford North.

 Five Guys  

Five Guys kept 13 restaurants open for delivery and click and collect orders at the outset.

It then reopened 16 stores at the end of April for business and a further 16 will reopen on May 5 bringing the total to 45 out of 104 restaurants that will be open.

Stores opening on May 5 are: Ashton, Clapham, Bournemouth, Bullring, Canary Wharf, Derby, Canterbury, Cardiff – Caroline, Chester, Dundee, Harrogate, Leicester Cheapside, Maidstone, Richmond, Sheffield Valley.

Costa

Some Costa Coffee branches have been open inside hospitals to serve NHS staff through the lockdown. 

But the decision to run a total 33 stores across Britain indicates that Costa Coffee is one of many chains seeking to kick-start trading.  

On May 4, photos showed motorists queuing for hours to get a drink at a Costa drive-thru in Edinburgh, sparking fears people are ignoring lockdown measures as more high street chains reopen.

Drivers were seen queuing for a coffee at Costa Drive Thru, Cameron Toll, Edinburgh on the morning of May 4

Drivers were seen queuing for a coffee at Costa Drive Thru, Cameron Toll, Edinburgh on the morning of May 4

Drivers were seen queuing for a coffee at Costa Drive Thru, Cameron Toll, Edinburgh on the morning of May 4

Nandos

Popular chicken chain Nandos shut its door on March 23 due to the pandemic.

Nandos has now opened six restaurants with four in London and two in Manchester – for delivery only. 

The restaurants to reopen are: London (Clink St, Camberwell, Canary Jubilee, Gloucester Road) Manchester (Fallowfield, Printworks).

Burger King

Burger King today announced on April 28 that they were opening the first drive-thrus for customers to use again. The restaurants are open in Havant, Hampshire, Dundee, Aberdeen, Reading, Hillington (Norfolk), Southampton, Merto, (London) Springfield Quay (London).   

Drivers were photographed in a line around the block in Havant when the drive-thru first opened and staff were seen wearing masks and gloves over their uniforms as they handed burgers and fries to customers in Hampshire.

Wagamama

The popular restaurant offering Japanese and Asian food reopened its kitchens to deliver food to customers’ homes from last Thursday in Peckham and Hackney. 

KFC

Fast food giant KFC announced on April 29 the reopening of another 80 branches for delivery as Britain continues to edge out of lockdown.

The fried chicken chain said 100 of its stores up and down the country would be able to bring orders to customers’ homes from May 4.  

On Tuesday KFC announced it was reopening dozens more drive-thru services. From today it will run the drive-thru lanes at 55 restaurants, that are already open for delivery.

A spokesman said: ‘We’ve been working hard to responsibly reopen our restaurants and now we’re spreading our wings a little further.’ 

KFC’s that are now open for delivery AND drive-thru: Linwood – Paisley Leisure Park, Aberdeen – Great North Road, Leicester – Narborough Road, Bristol – Shield Retail Park, Swansea – Morfa Shopping Park, Aldershot – Ash Road, Hulme – Greenheys Lane West, Portsmouth – Pompey Centre, Birmingham – New Oscott, Birmingham – Great Bridge Retail Park, Heaton Chapel – Monarch Leisure Park, Tamworth – Ventura Retail Park, Enfield – Coliseum Retail Park, Glasgow – Great Western Retail Park, Glasgow – Pollokshaws Road, Wolverhampton – Bentley Bridge Pleasure Park, Northampton – Nene Park Sixfields, Newcastle under Lyme – Liverpool Road, Swindon – Delta Park, Deptford – Evelyn Street, Eastbourne – Lottbridge Drove, Mansfield – Fulmar Close, Coventry – Tile Hill, Govan – Helen Street, Bury – Moorgate Retail Park, Romford – Colchester Road, Tyburn – Kingsbury Road, Norwich – Mile Cross Lane, Grimsby – Birchin Way, Oxley – Bushbury Lane, Bloxwich – Leamore Lane, Wythenshawe – Rowlands Way, East Kilbride – Kingsgate Retail Park, Slough – Farnham Road, Colindale – The Hyde, Alperton – Western Avenue, Rochdale – Kingsway Retail Park, Manchester Fort Shopping Park, Farnworth – Albert Road, Ipswich – Cardinal Park, Ashford – Eureka Leisure Park, Broadstairs – Westwood Retail Park, Dover – Honey Wood Retail Park, Wakefield – Westgate Retail Park, Glasgow – Nitshill Road, Northampton – Towcester Road, Sheffield – Queens Road, Leyton – Lea Bridge Road, Weymouth – Jubilee Close, Bristol – Avonmeads Retail Park, Oldbury – Wolverhampton Road, Wolverhampton – Penn Road Retail Park, Durham – City Retail Park, Scunthorpe – Lakeside Retail Park.

Pret a Manger

It reopened 71 more cafes for takeaway and delivery on Monday May 11 after a successful trial.  

Currently 30 stores already reopened, a further 71 shops have followed, including cafes in Birmingham, Bristol, Edinburgh, Glasgow, Leeds and Manchester.

Customers adhere to social distancing as they queue to enter a recently re-opened Pret-A-Manger shop in London. The sandwich chain announced they are opening a further 71 outlets from Monday May 11

Customers adhere to social distancing as they queue to enter a recently re-opened Pret-A-Manger shop in London. The sandwich chain announced they are opening a further 71 outlets from Monday May 11

Customers adhere to social distancing as they queue to enter a recently re-opened Pret-A-Manger shop in London. The sandwich chain announced they are opening a further 71 outlets from Monday May 11

It will bring the total number of reopened shops to more than 100.

Each shop will be fitted with Perspex screens at the tills, while restrictions will be in place on the number of customers allowed in the stores. 

Greggs 

It has opened stores in Newcastle as part of its trial period, including one of the shops reopened at Kingston Park shopping centre.

 Greggs previously halted plans to reopen 20 of its stores after fears of overcrowding.

Only a small number of stores have currently reopened as part of their gradual reopening process. 

McDonald’s

Restaurants preparing to offer a delivery-only service from 11am on May 13 are mainly in London and the surrounding counties – with three in Luton and another three in Chelmsford.

 

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