FACEBOOK, Instagram and WhatsApp went down for millions of users around the world in a major outage that is causing panic on the web.
Users said they are unable to post any new messages or like other people’s posts as thousands of complaints flood in online – and Facebook has now confirmed the issue to The Sun.
The social network jumped back to life at 1.30am – but Instagram remained down with users unable to log in.
In a statement to The Sun, a Facebook spokesperson said: “We’re aware that some people are currently having trouble accessing the Facebook family of apps.
“We’re working to resolve the issue as soon as possible.”
As of 11pm GMT on March 13, our independent checks have also confirmed that Facebook is offline.
Facebook, Instagram and WhatsApp are down – what’s gone wrong and what’s the issue?
Facebook runs both Instagram and Messenger, so all three services can easily by affected by a single problem.
Thousands of people complained of problems about the apps on the Down Detector website, which records outages.
Pages remained visible but apparently could not be updated.
WhatsApp users have reported they are unable to send picture messages.
The issues appear to have started at around 4pm UK time.
Early rumours suggested the Facebook outage might be the result of a hack but social media insiders now say this is not the case.
Facebook, Instagram, Messenger, WhatsApp down – what are users saying?
For Facebook, users complained that there was a total blackout (35%), there were issues with the news feed (33%), and problems with logging in (30%).
And Instagram users have reported issues with the news feed (56%), logging in (28%), and the website generally (14%).
Instagram user Nicole Cieslak said: “I’m in the US and cannot post anything to my feed or to my stories.
“It’s failed multiple times and now it’s just stuck 3/4 of the way through loading.”
Victoria added: “Down in Estonia. Can’t post anything, didn’t load the feed. I then deleted the app and downloaded it again but now it wont let me log in.”
If you did want to get rid of the social media platform for good, our expert guide shows you how to delete Facebook – though that might be an overreaction to the current blip.
Facebook, Instagram, Messenger,WhatsApp problems – is there an official response?
Facebook’s service status page says that the entire platform is “healthy” – but users say the complete opposite is true.
However, Facebook’s own website is suggesting that the downtime is related to “required maintenace”.
It’s not clear what that means, or how long it will last.
Instagram – a quick history
Here's what you need to know…
- Instagram is a social network for sharing photos and videos
- It was created back in October 2010 as an iPhone-exclusive app
- A separate version for Android devices was released 18 months later
- The app rose to popularity thanks to its filters system, which lets you quickly edit your photos with cool effects
- When it first launched, users could only post square 1:1 ratio images, but that rule was changed in 2015
- In 2012, Facebook bought Instagram for $1billion in cash and stock
- In 2018, some analysts believe the app is worth closer to $100billion
- In October 2015, Instagram confirmed that more than 40billion photos had been uploaded to the app
- And in 2018, Instagram revealed that more than a billion people were using the app every month
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