German airline Lufthasna has resumed flights to Cairo after it joined British Airways in suspending all flights to the Egyptian capital amid heightened terrorist activity in the area.
However, BA has said the cancellations will continue for another six days, leaving the holiday plans of hundreds of families in chaos as the school summer break begins.
The decision reportedly follows growing concerns about IS activity in Egypt.
Passengers have hit out at the British Airline saying the decision has been ‘handled badly’ and they were ‘heartbroken’.
German airline Lufthasna has resumed flights to Cairo after it joined British Airways in suspending all flights to the Egyptian capital amid heightened terrorist activity in the area. Pictured: people queuing at Heathrow
Christine Shelbourne, 70, had planned to take her 11-year-old grandson to Cairo for a week.
The pair, from Surrey, checked into their flight a 3pm on Friday but their boarding pass wouldn’t open the barriers.
‘The check-in staff reissued my boarding pass and I tried again but that didn’t work either and we were told to try again in half an hour. Whether they knew anything I don’t know, but my husband told me the flight had been cancelled before they did. There were no suggestions or help from staff about alternative flights’ she told the BBC.
She added that her grandson was ‘heartbroken’ and ‘devastated’ and still looking for flights.
Another passenger told the BBC the airline had given customers £5 food vouchers ‘meant to last 24 hours’ while another forked out £1200 of his own money to book another flight in order to get to a business meeting.
Safaa Almaghrabi, 31, was due to fly out to Cairo on July 24 for her sisters wedding on July 26.
After her flight was cancelled, she looked for new tickets, which cost more than £35,000 for herself, husband, and six children.
British Airways flight BA 154 left Cairo Airport and arrived in London at lunchtime Friday
British Airways offered her an alternative flight on July 31, which meant they’ll miss the wedding.
She told the publication she found her treatment ‘really disappointing and unfair’ and that she’ll have to travel via Dubai and Jordan to get there which will be ‘horrible’ for her children.
While BA is still not flying Germany’s Lufthansa resumed flights to Cairo from Frankfurt and Munch after the German carrier joined British Airways in announcing a suspension.
Flights were cancelled on Saturday night, with the airlines issuing separate statements which cited security concerns.
Air France is maintaining its flights to the Egyptian capital.
The Foreign Office told MailOnline they are currently updating their travel advice for British Citizens planning to visit Egypt following British Airways’ announcement
BA said flights would be suspended for seven days while ‘further assessment’ of security arrangements at Cairo airport took place.
Lufthansa said its own flights were suspended shortly after, citing ‘an unclear security situation’, but resumed service to the Egyptian capital on Sunday.
Passengers were informed on Twitter that services were resumed.
It remains unclear what prompted BA’s decision to halt flights.
BA said: ‘We constantly review our security arrangements at all our airports around the world and have suspended flights to Cairo for seven days as a precaution to allow for further assessment.
‘The safety and security of our customers and crew is always our priority, and we would never operate an aircraft unless it was safe to do so.’
Customers who still wished to travel were offered a refund or the opportunity to be rebooked onto flights with alternative airlines.
Passengers in the queue were handed this letter which advised them of their rights
It is understood British Airways made the Department for Transport aware of its decision ahead of the announcement.
BA operates one flight per day from Heathrow to Cairo.
Current Foreign and Commonwealth Office (FCO) advice on travel to Egypt warns against ‘all travel’ to certain parts of the country.
But Cairo is part of a safer region, where the FCO only suggests reviewing its advice before visiting.
Current guidance also warns against ‘all but essential’ travel by air to Sharm el Sheikh.
That advice followed the bombing of a Russian airline which was brought down in 2015 shortly after leaving the Red Sea resort, killing 224 people.
ISIS fighters operate within the Sinai peninsula in Egypt but there are indications their activities are spreading, including to the capital city.
Terrorists bombed a Russian jet over Egypt’s Sinai desert in 2015 killing all 224 on board. Britain banned flights to beach resort Sharm el-Sheikh after the attack.
Passengers about to board a BA flight from Heathrow to Cairo Friday were told their flight had been cancelled and there would be no alternative BA flights for seven days.
British Airways has cancelled all flights to Cairo for seven days as a ‘precaution’
BA said they are re-evaluating the security situation at Cairo Airport, pictured, before making a decision to resume flights. They confirmed the process will take at least seven days
A passenger on the cancelled BA155 flight was given a letter from the airline. It said: ‘We constantly review our security arrangements at all our airports around the world and have suspended flights to Cairo for seven days as a precaution to allow for further assessment.’
Official Foreign Office advice, updated on Friday, said: ‘There’s a heightened risk of terrorism against aviation. Additional security measures are in place for flights departing from Egypt to the UK.’
Flight BA154 from Cairo to Heathrow landed in London today at 12.28, 18 minutes behind schedule without incident.