Northern Rail refunds – how to claim compensation for cancelled trains

THOUSANDS utilized for compensation from Northern Rail following its timetable fiasco.

Commuters suffered weeks of journey chaos after a new timetable led to 168 daily services being cancelled. Here’s declare money in the event you had been affected.

Alamy

Northern Rail cancelled 168 day by day companies – however commuter outrage led to the corporate backtracking[/caption]

How to say compensation for cancelled Northern trains

Commuters who want to declare a refund for delayed or cancelled trains ought to use the Delay Repay scheme.

It is an initiative that ensures passengers whose rail journeys are severely disrupted can declare a refund.

On Northern trains, the compensation entitlement is as follows:

  • Journey delayed by 30minutes or extra
  • Claim made inside 28 days of the delay
  • You nonetheless maintain the legitimate ticket / proof of buy

Claims can be made on the website or by submit with a downloadable kind.

Delay of between 30 and 59 minutes: Compensation of 1 single ticket to wherever on the Northern community, or 50 per cent of the price of your single ticket or related portion of your return ticket.

Delay of between 60 and 119 minutes: Compensation of two single tickets to wherever on the Northern community or 100 per cent of the price of your single ticket or related portion of your return ticket.

Delay of 120 minutes or extra: Compensation of two return tickets wherever on the Northern community, or 100 per cent of the price of your ticket (single or return).

More data might be discovered on the company’s website.


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One comment

  1. God bless you girl. I must admit i have never been a fan of you but my heart goes out to you and your boys. I would not know what to do if i was in your situation cause i love my little boy so much. I lost my mum when i was too young and even to this day, i think about her all the time, and your boys will do the same because noone forgets their mummy. Take care and remember there is always hope in life, you are a battling person and you can still keep fighting. Your little boys are beautiful. Good luck angel

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