Residents threaten to quit their new £500,000 homes after encountering hundreds of faults

Residents have threatened to quit a new town over hundreds of faults with their homes – including no frosted glass on bathroom windows overlooking footpaths.

Homeowners in newly-built Sherford, to the east of Plymouth, Devon, are in ‘turmoil’ including woman one who said she has 140 problems with her property.

Locals say around 50 people want to move from the houses – worth up to 500K – but claim they have been banned from putting up ‘For Sale’ signs.

Jeff Lyle, who says he’s experienced mould and damp since moving in 2017 claims he cannot shower or go to the toilet in peace because people can see in through his non-frosted window. 

A toilet next to a clear glass window in a house in the newly built town of Sherford where a number of house buyers have complained

A toilet next to a clear glass window in a house in the newly built town of Sherford where a number of house buyers have complained

A toilet next to a clear glass window in a house in the newly built town of Sherford where a number of house buyers have complained 

Linden Homes has confirmed he is barred from having a frosted window pane as it goes against the town’s planning code.

The 47-year-old said: ‘I have got nothing but problems. The window is a big problem. I have got mould in the bathroom and bedroom.

‘As quickly as you clean it off, it keeps coming back.

The Sherford town in Plymouth, Devon, which is still being developed and 'progressing well'

The Sherford town in Plymouth, Devon, which is still being developed and 'progressing well'

The Sherford town in Plymouth, Devon, which is still being developed and ‘progressing well’

The vision 'was to create a sustainable town with a unique identity' say Sherford developers

The vision 'was to create a sustainable town with a unique identity' say Sherford developers

The vision ‘was to create a sustainable town with a unique identity’ say Sherford developers

‘It’s just been doing my head in – especially when it seems like they can’t do one thing that you ask for.

‘You try and keep the properties nice, but you ask yourself, is it worth it? It’s affecting everyday life.’

The daughter of another woman said: ‘Young people are getting themselves into debt to get these properties when they aren’t worth it because they have so many faults with them.

‘I know of at least 50 people on this estate who are fed up. Some people have moved, others have been restricted from putting up for sale signs.

An overhead of Sherford which will have 5,500 homes in three distinct neighbourhoods

An overhead of Sherford which will have 5,500 homes in three distinct neighbourhoods

An overhead of Sherford which will have 5,500 homes in three distinct neighbourhoods

The town was started in 2015 but has been riddled with defects according to homeowners

The town was started in 2015 but has been riddled with defects according to homeowners

The town was started in 2015 but has been riddled with defects according to homeowners

‘Some of these homes are worth £500,000 – these are meant to be beautiful properties.

‘Some people are using their life savings to buy them, only to find out there are snagging issues. And they’re not being sorted out.

‘We’re talking about real people, real lives, and they’re being completely ignored.’

A draughty window in a house in the newly built town. Residents said they feel 'ignored'

A draughty window in a house in the newly built town. Residents said they feel 'ignored'

A draughty window in a house in the newly built town. Residents said they feel ‘ignored’ 

The Sherford town is not completed yet but the developers, Linden Homes, say its progressing

The Sherford town is not completed yet but the developers, Linden Homes, say its progressing

The Sherford town is not completed yet but the developers, Linden Homes, say its progressing

One woman said her mother’s health has plummeted since moving into her assisted living flat, which she took on as part of a lease deal with LiveWest housing developers.

There were a whopping 140 defects identified when she moved in and many have yet to be rectified, the family claim.

They say the outside bin shed is out of order forcing disabled tenants to walk with their waste out onto the road.

One woman said her mother's health has plummeted since moving into her assisted living flat

One woman said her mother's health has plummeted since moving into her assisted living flat

One woman said her mother’s health has plummeted since moving into her assisted living flat

Locals say around 50 people want to move from the houses - worth up to £500,000

Locals say around 50 people want to move from the houses - worth up to £500,000

Locals say around 50 people want to move from the houses – worth up to £500,000

‘The first sight of a window cleaner was eight weeks ago, and my mum has been here nearly two years now,’ the tenant’s daughter said.

‘The windows are inadequate,’ she added.

‘The wind howls through them and when someone came to take a look they sprayed foam all around the top to try and keep the air in. That was their way of trying to fix it.

‘The light outside doesn’t work – my mum is disabled yet has to use a torch to go out at night.

‘The step out the front of the flat is wobbly and not fixed down.

The town will be home to 12,000 people say developers, and it has already opened a school

The town will be home to 12,000 people say developers, and it has already opened a school

The town will be home to 12,000 people say developers, and it has already opened a school

‘Moving here has turned into her worst nightmare. She moved here, thinking this would be perfect.

‘Instead there are so many issues.’

When complete, Sherford will have 5,500 homes in three distinct neighbourhoods, four schools, community facilities, shops, businesses, abundant green space, a 500-acre community park and so much more, according to the developers.  

Award-winning housebuilders, architects and craftsmen are creating high quality homes at Sherford, say Linden Homes

Award-winning housebuilders, architects and craftsmen are creating high quality homes at Sherford, say Linden Homes

Award-winning housebuilders, architects and craftsmen are creating high quality homes at Sherford, say Linden Homes

In a statement, Linden Homes said: ‘We can confirm that the timber sash windows have been fitted correctly and they’ve also been inspected and verified by the manufacturer.

‘The communal bin shed doors were also fitted correctly but they were re-designed for ease of access and the bin store has been fully accessible throughout. The front and rear lights to the customer’s property are also working.’

The company added: ‘The procedure for reporting any issues for housing association customers is for them to contact their housing provider, Live West and we then carry out any necessary remedial work.

‘We are very proud of the properties we are creating at Sherford and our team is passionate to deliver quality homes as part of the exciting new town.’

 

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