Users around the world hit by Instagram outage, leaving them unable to log in or load the app 

Instagram users have been left frustrated after the social media app experienced an outage across the globe.

Users were unable to load posts, profiles and stories, from about 6pm (ET) on Thursday.

The error read ‘couldn’t refresh feed’ and ‘we’re sorry, but something went wrong. Please try again’. 

Instagram users have been left frustrated after the social media app experienced an outage

Instagram users have been left frustrated after the social media app experienced an outage

Instagram users have been left frustrated after the social media app experienced an outage

Thousands of users reported the crash on Down Detector (pictured), with most complaining of issues about the feed

Thousands of users reported the crash on Down Detector (pictured), with most complaining of issues about the feed

Thousands of users reported the crash on Down Detector (pictured), with most complaining of issues about the feed

An error also occurred when attempting to direct message another user.  

Instagram was also down on the web browser, with the message ‘oops, an error occurred’ appearing on the screen. 

Others reported seeing a Facebook-branded notification which said ‘Sorry, something went wrong’.   

Disappointed users took to Twitter to vent their frustration about the outage, with a series of tweets under #instagramdown.

The Facebook-owned said they were aware of the crash but did not explain the cause of the problem. 

‘We’re aware that some people are having trouble accessing their Instagram accounts. We’re working quickly to fix the issue,’ Instagram said. 

The crash lasted for at least one-hour before users were able to return to the photo-sharing app. 

The Facebook-owned said they were aware of the crash but did not explain the cause of the problem

The Facebook-owned said they were aware of the crash but did not explain the cause of the problem

The Facebook-owned said they were aware of the crash but did not explain the cause of the problem

The error read 'couldn't refresh feed' and 'we're sorry, but something went wrong. Please try again'

The error read 'couldn't refresh feed' and 'we're sorry, but something went wrong. Please try again'

The error read ‘couldn’t refresh feed’ and ‘we’re sorry, but something went wrong. Please try again’

Thousands of users across the globe reported the crash on Down Detector, with most complaining of issues about the feed. 

The crash appears to stretch across Europe, America and South America with some users in Australia, Japan and India also sighting problems.   

This is the second time Instagram has crashed within a week. 

The outage comes as gamers claim they were unable to access the PlayStation Network. 

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