A WETHERSPOONS customer claims he was the victim of racist abuse after a drinker ordered a banana for his table.
Mark D’arcy-Smith, 24, couldn’t believe his eyes when the fruit was place in front of him after being bought anonymously through the bar’s app.
And the Kent local said the Friday night incident made him feel unwelcome in his local area – saying the pub hadn’t done enough to treat the matter seriously.
He said: “It made me feel confused, angry, lost and lonely. It was really overwhelming. All these emotions came in a matter of seconds.
“I don’t feel like many people understand what it feels like to be racially abused.”
The 24-year-old had been at the Richmal Crompton in Bromley in Kent on November 8 with a friend when the order delivered.
Wetherspoon allows its customers to order food and drinks to tables using numbers on an app – meaning you can send items anywhere unidentified.
He said: “We both looked at each other then looked at the banana. It clicked that it wasn’t ours. It was clearly sent by someone who was trying to be racist.
“My friend went to talk to a staff member but they didn’t see what the issue was. He said: ‘do you know what’s wrong here?’.
“They thought they had brought an incorrect order. We had to explain what was wrong with that.
“I was sat on my own at this point. I looked around to see if I could spot anyone. I got anxious. I think someone sent it because it was anonymous.”
Gutted Mark says his pal then went up to a worker at the chain pub to complain – who claimed they didn’t see what the issue was.
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The pair then left, with Mark returning the next day to make an official complaint.
But claiming he was met with the same response, he has now reported it to police.
And he said he now felt uncomfortable near the pub, near where he has lived for years.
He said: “When I walked past [the other day] I had this weird moment. My hands were shaking and my palms were sweating.
“I don’t think I was very comfortable.
“I had hoped they [Wetherspoon] would take the situation seriously. They just treated it like other incidents – like a bar fight.”
A Wetherspoon spokesman apologised for what happened, saying: “We apologise to the customer and appreciate the distress caused. This is now a police matter.
“We have responded to the customer and pointed out that the pub cannot be held responsible for app orders.”
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Met Police confirmed they were investigating a “racially aggravated public order offence” that unfolded on Friday night, November 8.
They stated: “The matter was reported to police the next day. Officers from the South Area Command Unit investigated.
“No arrests. Enquiries continue.”